In a hurry and can’t wait in the line for your order (which can be weeks long)? This listing gives you priority in the line and your order will be processed and shipped within 2 business days! Standard shipping applies. If expedited shipping is desired, please choose that option in check out.
Shipping from United States
Processing time
2-5 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 7 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
Janebell Soaps is happy to make personalized and custom orders. Please send a message and I will respond quickly.
Wholesale availability
Wholesale is available for all items EXCEPT freshies. Discount for wholesale is typically between 20-30% and a minimum order must be placed, which varies by item.